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Bevqorali™ Customer Care

Have a question about a pillow, an existing order, delivery, payment, or a return? Bevqorali™ customer support is available to help you find the information you need.

Customer Support

Email: service@celqovira.com

Phone: 17896457146

Hours: 8:00 AM–10:00 PM Daily

Typical response target: Within 1–2 business days

How We Can Help

  • Product information: Ask about dimensions, filling, cover materials, firmness details, colors, and care instructions listed for a pillow.
  • Order status: Request help locating your confirmation or checking an available shipping update.
  • Address or order changes: Contact us as soon as possible. Changes may not be possible once fulfillment or shipment preparation has begun.
  • Damaged or incorrect items: Send a description of the issue and clear photos of the item and packaging so we can review it.
  • Returns and refunds: Contact us before sending an item back so we can provide instructions and confirm eligibility.
  • Privacy requests: Contact us if you need help with a request concerning your personal information.

What to Include in Your Message

For order-related questions, include your order number, checkout email address, and a short explanation of the issue. For product concerns, include the product name and relevant photos where useful. Please do not email full payment-card numbers, security codes, passwords, or other sensitive authentication details.

Before Sending a Return

Please wait for return instructions from customer support. Do not send merchandise to the registered business address unless we specifically confirm that it is the correct return destination for your case.

Our Commitment

We aim to provide clear, respectful, and practical assistance. Resolution times may depend on the nature of the request, carrier information, product availability, payment-provider procedures, and the details available for review.

Business Information

Brand: Bevqorali™

Legal Company Name: Guangzhou Shuyuan E-Commerce Co., Ltd.

Owner: Sun Haoran

Website: celqovira.com

Business Address: Room 502, No. 9, South 3rd Alley, Lühe Street, Shipai, Tianhe District, Guangzhou, Guangdong Province, China

Email: service@celqovira.com

Phone: 17896457146

Customer Service Hours: 8:00 AM–10:00 PM Daily