YOUR INFORMATION MATTERS

Privacy Policy

Bevqorali™ · celqovira.com

Last Updated: October 28, 2026

This Privacy Policy describes how Guangzhou Shuyuan E-Commerce Co., Ltd., operating the Bevqorali™ storefront at celqovira.com, may collect, use, disclose, and protect personal information when you visit our website, make a purchase, or contact us. Our practices are also affected by the services and settings enabled for the store.

1. Information We May Collect

Contact and order information: Information such as your name, email address, phone number, billing address, shipping address, order details, and customer-service messages that you provide when placing an order or requesting assistance.

Transaction information: Order totals, payment status, transaction references, refunds, and related records. Payment-card details may be processed by the payment provider used at checkout; we do not ask you to send complete card details by email.

Device and usage information: Depending on website settings and applicable consent requirements, technical data such as browser type, device information, IP address, pages viewed, referral information, and interactions with the store may be collected through server logs, cookies, or similar technologies.

2. How We Use Information

• To process orders, arrange delivery, and provide order updates.
• To respond to questions about pillow specifications, care, availability, orders, and returns.
• To help detect suspicious activity, reduce fraud, and protect the store and its customers.
• To maintain business records, handle refunds, and meet applicable legal obligations.
• To understand store performance and improve shopping experiences where permitted.
• To send marketing messages where permitted by law and, when required, with your consent.

3. Cookies and Similar Technologies

Our store and service providers may use cookies or similar technologies to support shopping-cart functions, remember preferences, help secure the site, measure performance, and provide other enabled features. Where required, non-essential cookies or tracking technologies should be used according to the applicable consent settings. You can also manage cookies through your browser, although blocking certain cookies may affect website functionality.

4. How Information May Be Shared

We may share relevant information with service providers that help operate the store, including Shopify, payment processors, shipping and fulfillment providers, customer-support tools, fraud-prevention services, and technical service providers. Information may also be disclosed where required by law, to protect legal rights, or in connection with a legitimate business transaction, subject to applicable legal requirements.

We do not sell personal information to third parties in exchange for money. Certain advertising or analytics technologies may be treated as “sharing” or targeted advertising under some privacy laws; applicable choices and opt-out rights depend on your location and the technologies enabled on the store.

5. Payment and Security

Payment information is handled by the payment services made available at checkout. We use reasonable measures appropriate to the operation of an online store, but no website, network, or storage system can be guaranteed to be completely secure. Please protect your email account and avoid sending sensitive payment credentials through customer-service channels.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, recordkeeping, dispute resolution, fraud prevention, and legal compliance. Retention periods vary depending on the type of information and applicable requirements.

7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. You may also withdraw consent where processing is based on consent, or opt out of marketing emails using the unsubscribe option where available.

To submit a privacy request, email service@celqovira.com. We may need to verify your identity and clarify the request before responding. Some information may need to be retained where the law permits or requires it.

8. Children’s Privacy

Our online store is intended for general shoppers and is not designed to knowingly collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so the matter can be reviewed.

9. International Data Processing

Our company is based in China, and service providers may process information in other locations depending on the services used. Where required, appropriate safeguards and legal mechanisms should be applied to international transfers.

10. Changes to This Policy

We may update this policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated date where appropriate. Please review it periodically.

11. Contact Us About Privacy

For questions or requests regarding personal information, contact us using the details below. Please do not include passwords or full payment-card information in your message.