Terms of Use

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Terms of Use

Guidelines for browsing and using celqovira.com.

Last Updated: October 29, 2026

These Terms of Use govern your access to and use of celqovira.com, operated by Guangzhou Shuyuan E-Commerce Co., Ltd. under the Celqovira™ brand. By accessing or using the website, you agree to follow these terms and applicable laws. Purchases are also subject to our Terms and Conditions and the other policies published on the store.

1. Permitted Website Use

You may use the website to browse pillow products, review product information, place legitimate orders, and contact customer support. You agree to use the website lawfully and not to disrupt its operation, interfere with other users, or attempt to access accounts, systems, or data without authorization.

2. Prohibited Activities

When using our website, you must not:

Use the website for fraudulent, unlawful, or deceptive purposes.
Attempt to interfere with website security or normal operation.
Upload malicious code or use automated methods to improperly access the website.
Submit false order information or misuse another person's personal information.
Copy or commercially exploit protected content without authorization, except where permitted by law.

3. Product Information and Responsible Use

We aim to keep product descriptions, specifications, prices, and availability accurate. However, website content may occasionally contain errors or become outdated. Please review the product listing and checkout details carefully before ordering.

Pillows differ in size, filling, firmness, construction, and care requirements. Read the specific product instructions before use and cleaning. Comfort preferences vary, and product descriptions should not be interpreted as a guarantee of a particular medical or therapeutic outcome. Pillows are not a substitute for medical advice or appropriate infant safe-sleep guidance.

4. Accounts and Information You Submit

If the website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and notifying us if you believe your account has been accessed without authorization. You agree to provide accurate information when placing orders or contacting us, subject to applicable law.

5. Intellectual Property

Celqovira™ branding and the website's text, graphics, layout, and other original content may be protected by copyright, trademark, and other intellectual property laws. You may view and use this content for ordinary personal shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit protected content without permission unless applicable law permits it.

6. Reviews, Feedback, and Submissions

If you submit a review, suggestion, question, photograph, or other content, you are responsible for ensuring that you have the right to provide it and that it does not unlawfully infringe another person's rights or contain misleading or unlawful material.

Do not include sensitive personal information, payment credentials, or another person's private information in public reviews or comments. Where permitted by law, you grant us permission to use feedback you voluntarily provide for store improvement and customer-service purposes.

7. Third-Party Links and Services

Our website may include links to third-party services, payment providers, social platforms, or external websites. These services may have separate terms, privacy policies, and security practices. We do not control all third-party content or operations, so review the applicable terms before using an external service.

8. Website Availability and Changes

We may update product listings, website content, features, or services as our store develops. We aim to maintain reliable access but cannot guarantee uninterrupted availability or that every feature will always be free from errors. Access may be temporarily suspended for maintenance, security, technical, or operational reasons, subject to applicable law.

9. Privacy and Security

Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, shared, and retained. Although we use reasonable measures to support website security, no internet transmission or storage system can be guaranteed completely secure. Do not send passwords, complete payment-card details, or one-time authentication codes by email.

10. Disclaimer and Liability

To the extent permitted by applicable law, the website is provided on an availability basis, and we do not guarantee that access will always be uninterrupted or error-free. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

11. Suspension and Updates to These Terms

We may restrict or suspend access where reasonably necessary to protect website security, investigate suspected misuse, comply with law, or maintain the service. We may revise these terms from time to time and post the updated version on this page. Changes apply as permitted by applicable law.

12. Applicable Law and Contact

These terms are subject to applicable law. Nothing on this page is intended to deprive consumers of mandatory rights or remedies available under the laws that apply to them.

For questions about website use, contact service@celqovira.com.